No Exception
DUE TO THE TIME FRAME OF DAILY PICKUPS, YOU MAY NOT BE ALLOWED TO ADD TO AN ALREADY EXISTING CONFIRMED ORDER. IF YOU NEED TO ADD ON YOU WILL HAVE TO PLACE A SEPARATE ORDER WITH A NEW SHIPPING CHARGE.
SAVE ON FREIGHT - WE HAVE PICKUP BY "APPT SERVICE" : Secure facility, you "Must"- call customer service to arrange the time you will be picking up your items. Otherwise, you will be unable to pick up your items.
| WARNING CHOKING HAZARD / PRODUCT SAFETY - MC Hookups Inc., merchandise is not intended for use by children under 12 years of age. |
Any faxes must contain the following to process your order promptly
Billing Address (must be the same as the credit card that will be used)
Shipping Address - apt/suite #
Daytime contact number
Company Name / Contact Name
Event Date – the last date you will accept delivery
Credit Card Information
Orders received and "Confirmed" prior to 12 pm EST. will be processed and shipped the same day. All others will ship the following business day. Business days are only Monday – Friday, excluding Saturday and Sundays.
METHODS OF PAYMENT:
VISA, MASTERCARD, AMX AND DISCOVER - MONEY ORDER - CERTIFIED CHECK - PAYPAL
PICK UP ONLY - CASH/CREDIT CARD/MONEY ORDER
NO PERSONAL CHECKS – NO EXCEPTION!!
MINIMUM ORDER:
Our minimum order is $25.00. Any orders less than that will be subject to a $5.00 service fee.
TAX
Only NY and NJ will be taxed. Copy of resale certificate must be faxed to 718-742-0930 to ensure the tax exempt has been applied.
General Information
About Us:
Our on-line store offers party supplies, dance floor giveaways, event novelties, and theme accessories to enhance your party and accent its theme. We offer a selection of party hats and headgear, inflatable’s, masks, noisemakers, jewelry, kits, sunglasses, and much more.
If you have any questions about your order please feel free to contact us:
Phone: 877-848-7064
Email: info@mchooksinc.com
Mail: 92-18 Rockaway Beach Blvd, Queens NY 11693
Credit Cards & Payments:
We accept American Express, Master Card, Visa, Discover Paypal and Cash.
Be sure to provide your “exact” credit card number, expiration date, credit card ID#, and billing address that your credit card bank has on file. Incorrect information will cause a problem in credit validation, which may cause a delay in processing your order. Your credit card will be billed when your order ships only for the items shipped and actual shipping costs.
Credit Cards:
Your credit card will initially be “authorized” for 10% above the amount of your product purchase to reserve for shipping & tax charges. Your card will only be charged the actual amount when your order ships. The credit will be put back on your card within 7 days depending on your bank.
Debit Cards:
Your debit card will initially authorize the actual total of your order, but when your order ships a second authorization occurs which includes product, freight and taxes, if any. Only the second authorization will be withdrawn from your bank account. However, your bank credit may be temporarily unavailable by the amount of the initial authorization. Your bank can advise when these funds become available to you.
Purchase Orders:
Schools, Hospitals, and Government Agencies may submit a valid Purchase Order. Purchase Order Forms must be faxed to 718-945-2519 before we can process your order. Enter this information in the Comments Section on the Shipping Form. Please contact us at 877-848-7064 for more info and help.
International
Orders:
Email info@mchooksinc.com to find out.
Order Acceptance:
Our receipt of your electronic form or any other form of an order, and your receipt of our electronic Order Confirmation does “Not” signify our acceptance of your order. We reserve the right at any time after receipt of your order to accept or decline your order. In the event we do not have an item in stock, we will backorder the item so long as we can deliver it before your event date. We’ll ship your order without the “out-of-stock” item, and we will try to contact you for a replacement.
Order Tracking:
We will mail you an Order Shipped notice and a tracking # so you can track your packages.
Privacy Policy:
We will not sell, trade, or rent your personal information to others. When you purchase items on our site, we request your name, e-mail address, credit card billing details, shipping addresses, and telephone number so that we can process your order.
Return Policy:
You can return an item for any reason. We will be glad to replace the item, exchange it for new merchandise, or issue a full refund for merchandise only, (except for glow, wigs which are non-returnable). Products may be returned for replacement or refund as follows.
1. You “MUST” contact us within 14 days of the invoice date for you to obtain a Return Authorization (“RA”) number. This RA number must be written on the back of your packing slip that you return to us with your merchandise. We need this RA number to identify the correct amount to be credited to your charge card, and to properly restock the item. An RA number is good for only one order return at a time.
2. If possible, please advise us what was wrong with the item for quality control.
3. You are responsible for shipping costs of all returns which were not a result of an error on our part and/or us missing a specified delivery date.
4.Returned items will only be accepted in original, unopened packaging. All returns should be sent via UPS, Federal Express, or any other courier that issues a tracking number. It is also a good idea for you to insure the package for its content value.
Sales Taxes:
We automatically charge and withhold the applicable sales tax for orders delivered to addresses within the states of New York and New Jersey as required by state law. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state, if applicable.
Tax-Exempt companies need to fax us their signed state Tax Exempt form with their order. Our fax # is (718) 945-2519. If you have any questions, feel free to call us toll free at 877-848-7064.
Terms & Conditions:
Acceptance of Terms & Conditions:
Your use of this site indicates your acceptance of these Terms and Conditions. We continue to make changes to our site, so these Terms and Conditions are subject to change. However, they are always available for your review in this FAQ section.
Jurisdiction and Venue:
You agree that any legal action brought against us shall be governed by the laws of the State of New York without regard to its conflict of law principals. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on our site shall be an appropriate federal or state court located in New York.
Limitation of Liability:
WE MAKE NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESSED OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THE SITE, INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT THE SOLE AND EXCLUSIVE MAXIMUM LIABLILTY TO US ARISING FROM ANY PRODUCT SOLD ON OUR SITE SHALL BE THE PRICE OF THE PRODUCT ORDERED. IN NO EVENT SHALL OUR COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATED TO PRODUCTS SOLD.
Third Party Links:
This site may contain links to other sites on the internet that are owned and operated by third parties. We are not responsible for the operation of or content located on any such site.
Typographical Errors:
In the event a product is listed at an incorrect price due to typographical errors or errors in pricing information, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
Affiliated With:
NATIONAL ASSOCIATION OF MOBILE ENTERTAINERS
